Latest News

Latest News
05/06/16

Our Customer Charter: Our Commitment to you

Lyreco is delighted to launch its new customer service charter. This is the promise that we make to you, our customers, about what you can expect from us and the way you'll be treated when dealing with our award winning customer services team. 

What you can expect from us

Our customer service team endeavors to do its best for you, our customer, as well as our business. We promise to have in depth knowledge of our products and services to ensure we give you the best help and advice. Lyreco continually invests in its staff to make sure they have the highest quality training and coaching to ensure they give you the best possible service. 

We promise to

- deliver a consistent, efficient and professional experience 
- deal with complaints openly, fairly and quickly 
- pride ourselves on a first time resolution 
- always be polite, helpful and professional 
- get you a resolution, even if we don't know the answer, we'll find someone who can 
- answer your call within 5 seconds - you'll never have an automated response!

Rob Jones, Customer Services Director said, "I'm delighted to launch our new Customer Service Charter. I am confident this will help us to retain our industry leading service levels passionate about delivering outstanding customer service to meet and exceed our customer's expectations."


 
05/04/16

Lyreco Ireland maintain the excellence through people accreditation for another year

Lyreco Ireland have once again maintained the Excellence Through People Scheme 1000:2012 accreditation for another year. This was first achieved back in 2012. 

The National Standards Authority of Ireland, (NSAI), responsible for the assessment, found Lyreco Ireland to be very employee focused. In particular they were able to demonstrate key business strengths within the following areas: 

- Business Planning and Continuous Improvement: Where the company values are embraced by the employees and reflected within the culture
- Leadership and People Management: A huge focus is placed on comprehensive training plans as a support for all employees to develop and aspire into management
- HR systems and Employee Wellbeing: Policies and procedures are regularly reviewed ensuring compliance with all current employment legislation. 

By maintaining this accreditation, it is evident Lyreco Ireland is committed to the welfare and development of all their employees. As people are one of Lyreco's core assets they need this official recognition to provide an effective benchmark for them to be best in class.

Peter Hradisky, Managing Director of Lyreco UK and Ireland is delighted with the achievement: "We place great value on our employees and we are extremely proud to have maintained the accreditation for yet another year. We are committed to providing ongoing support and development opportunities to all our people throughout the business"

 


 
09/01/15

Lyreco goes solar

Lyreco, the international workplace supplies provider, has appointed EvoEnergy to install a 3.825MWp solar array at its 15-acre distribution centre in Telford, England- a project which, once complete, will be one of the five largest rooftop PV systems in the UK and will be built, owned and operated by Edison energy - a company funded by Guinness Asset Management EIS service - through a 20 year Power Purchase Agreement.
04/29/15

The 2014 Lyreco Customer Satisfaction survey results have been confirmed.

We are delighted to announce that 97% of customers are satisfied with the service that Lyreco offer and would recommend Lyreco to other businesses.

Our nationwide infrastructure enables Lyreco to truly delight our customers, and this has been highlighted with the exceptional scores we received in our logistics and delivery services.

Lyreco continue to strive for improvement and the annual Customer Satisfaction Survey provides the perfect platform to obtain customer feedback which in turn helps the business to make positive changes.

 
03/03/15

Besma Double Award Winners 2015

Lyreco are delighted to have been presented with two prestigious BESMA awards; one for Sales Support Team of the Year and the other for Sales Trainer of the Year at a ceremony held at the Lancaster Hotel, London, on Thursday 26th February 2015.

Organised by The Institute of Sales & Marketing Management, The British Excellence in Sales and Marketing Awards (BESMA) are considered one of the UK’s highest levels of recognition of top sales and marketing professionals, rewarding the top achievers and users of best practice.

Rob Jones - Lyreco Customer Services Director, commented To even be shortlisted as a finalist at this year’s BESMA Awards with such prestigious companies was an achievement, but to win Sales Support Team of the Year was an honour. It is a true testament to the fantastic support and professionalism that my team delivers.

Selina Jackson, Lyreco Training Manager, recipient of the Sales Trainer of the Year award, commented ‘I am absolutely delighted to have received this award. It remains my key focus, along with my team to continually deliver new and innovative learning solutions in order to provide a first class learning experience at Lyreco and maximise the potential of employees within the business.’  

 
02/11/15

Lyreco Mobile App is Launched

Lyreco have launched an exciting new mobile App for customers; taking their shopping experience to the next level.

Digitalisation is impacting our everyday lives in so many ways and business life is no different. The new Lyreco mobile App provides a unique link between paper catalogues and online, allowing customers to perform their regular tasks in real-time whatever device they are connected to.

The new App delivers key features that Lyreco clients have asked for, whilst retaining those which customers already use when shopping online including: simple product search, easy to order process, account management and order approval. In addition, baskets are synchronised so shopping can be started using the online ordering platform, Webshop and completed using the App and vice versa.

The App not only delivers these functions, but also incorporates augmented reality - Layar. Still rare in the B2B sector, augmented reality is a great tool to deliver an improved product discovery experience for customers. By simply scanning a page marked with the ‘Scan Me’ symbol, users can immediately launch a video, 3D animation, a PDF, a call to action, or a telephone number for Customer Services.

Lyreco's new mobile App is now available for you to download from the Apple App Store and Google Play.

 
11/03/14

Lyreco Scoops prestigious Environmental Award for the third year in a row.

 

On 22nd October 2014, Lyreco, were awarded the prestigious BOSS Federation Environmental Award for the third time in a row.

The British Office Supplies & Services Industry Awards recognise and reward those in the office supplies industry who can demonstrate real excellence and successful performance of their business. The panel of experienced environmentalist judges expected to see environmental initiatives over and above what would be considered ‘business as usual' in an organisation running a good environmental management system. An inventive and inspiring approach to initiatives was expected. Lyreco’s submission in the areas of “Zero Landfill”, “Energy Efficiency” and “Employee Engagement” really impressed the judges.

The award was received by our Quality, Safety and Sustainability team Manel Roura and Sally Shorter. Peter Hradisky Lyreco Managing Director commented “Winning the award once is a good achievement, winning it three times in a row puts the achievement at another level. I am absolutely delighted to be able to show to our customers that Lyreco is also a leader in this area. Becoming a sustainable business is a journey that requires the support of everybody in the company. Congratulations to all employees for making our Eco-Future vision ‘to be the reference for sustainable workplace supplies solutions’ closer to reality”.

 
06/13/14

The 2013 Lyreco Customer Satisfaction survey results have been confirmed.

 We are delighted to announce that 96% of customers in UK and 97% of customers in Ireland are satisfied with the service that Lyreco offer and would recommend Lyreco to other businesses.

Our nationwide infrastructure enables Lyreco to truly delight our customers, and this has been highlighted with the exceptional scores we received in our Logistics and delivery services.

Lyreco continue to strive for improvement and this satisfaction survey provides the platform in which we can utilise customer feedback to ensure we delight customers each and every time.

 
02/21/14

Nespresso Business Solutions – Official Sponsor Great Place to Work Awards 2014

Nespresso Business Solutions is the proud sponsor of the Great Place to Work 2014 Awards which takes places the 26th of February in Double Tree by Hilton in Dublin.

Nespresso Business Solutions are proud to be associated with this prestigious event where approx 100 of Ireland’s most successful and well renowned companies will be represented. A group of esteemed professionals and CEO’s will be present for the jovial occasion. It is a fantastic networking opportunity for Lyreco Nespresso Business Solutions as we try to gain a substantial foothold in the marketplace. Guests will enjoy complimentary Nespresso coffee at the gala dinner.

 
11/12/13

Legal Compliance Ireland WEEE compliance audit by EPA

The Environment Protection Agency (EPA) in Ireland carried out a legal compliance audit in Lyreco Ireland. Lyreco is a registered producer of Electric and Electronic Equipment and Batteries andoperates on Business-to-Business B2B basis. The purpose of EPA’s audit was to check compliance with: “Waste Electric and Electronic Equipment Regulations” (WEEE) “Waste Battery and Accumulators Regulations”

The audit was conducted in September the 3rd 2013 in Lyreco Ireland Distribution Centre by Marion Dowd (EPA Inspector) and Manel Roura QSS Manager) representing Lyreco.

Areas covered in the audit were:

• Producer registration for WEEE and Batteries.

• Finance of the WEEE take back scheme.

• Storage condition of WEEE taken back from customers.

• Recovery targets for the WEEE taken back.

• Record keeping for all material taken back.

• WEEE Waste management Plan.

• WEEE Waste Management Reporting.

• Statutory notices on display.

So it was a very comprehensive audit with only 2 observations raised which have already been closed. Once again the audit highlights the level of legal compliance of all our operations in the UK and Ireland


 
11/07/13

LYRECO and W.B. MASON enter into GLOBAL ALLIANCE

 

Lyreco,  and W.B. Mason, the 3rd largest U.S. office products dealer, are glad to announce  a new global alliance.

Steve Law, CEO of Lyreco declared “This new partnership in USA confirms our continued global service proposition to our international customers. Lyreco’s international sales team can propose confidently to customers and prospects industry leading coverage in 44 countries. The similarities between Lyreco’s growth in its home markets and that of W.B. Mason in the U.S. are incredibly similar. The culture and spirit already developed between the senior teams of both companies in recent weeks has been excellent. However, what strikes me most is our mutual passion for customer service and close proximity to customers through an external professional sales force”

W.B. Mason, President and CEO, Leo Meehan says of the new partnership: “We are delighted with this Lyreco partnership. Lyreco’s world class global capabilities in delivered office and workplace products now makes W.B. Mason a first rate global solution for our customers. Supplying customers with the best overall solution for office products today now calls for us to be global in our thinking and capabilities. This partnership allows our customers access to the most complete international delivery system in the world.”

 
10/28/13

Lyreco Scoops Environmental Award for the 2nd year running

On 24th October 2013, Office & Workplace supplies company, Lyreco, were awarded the prestigious BOSS Federation Environmental Award in the International Convention Centre (ICC) Birmingham in front of more than 500 guests from across the Stationery Industry.
This is the second time in a row that Lyreco has won the Environmental Award. The panel of judges were not only impressed with Lyreco’s Sustainability policy, but also with the top level commitment by the company to develop strong sustainability activitiesthat are achieving outstanding environmental results.
The British Office Supplies & Services Industry Awards recognise and reward those within the industry who can demonstrate real excellence and successful performance of their business. The award was received by Peter Hradisky Lyreco’s Managing Director and Manel Roura Lyreco’s Quality, Safety and Sustainability Manager. Manel commented “I am absolutely thrilled that we are double winners of the BOSS
Environmental Award, this shows that Lyreco is engaged in a continuous improvement in sustainability and the activity and results in reducing our environmental impact are recognized externally.”
”The award has been received with great pride by all employees at Lyreco who
contribute on a daily basis to ensure the company remains on target with our “Eco Future” commitments
09/17/13

Nespresso Business Solutions to exhibit at the Irish Food and Hospitality Exhibition

Nespresso Business Solutions will be exhibiting at the Irish Food and Hospitality Exhibition which takes place in the RDS September 18th and 19th. Food and Hospitality (incorporating SHOP) will be the country’s most vibrant showcase of products and services dedicated to Ireland’s food, drink, hospitality and retail sector. The 2013 show promises to be buzzing with new attractions and features as well as playing host to a wide variety of exhibitors from across the industry.

 

Food and Hospitality 2013 is organised by Dublin based Irish Services Montgomery and Fresh Montgomery, the award winning exhibition company behind market leading events in the food, drink and hospitality sectors including IFE, IFEW, Hotelympia, Hospitality, Speciality & Fine Food Fair and ScotHot.

 

 The Nespresso  sales team will be using data scanners to capture information from prospects at the show; whereby they can be segmented by what type of machine they would be interested in for example. This will enable a more targeted post show follow up campaign. The Lyreco/ Nespresso Business Solutions partnership has gone from strength to strength and continues to grow exponentially. We have now sold over 1,000,000 capsules and this figure is increasing as the day’s progress. Work has also begun on our new showroom in Dublin and is expected to be completed by the end of this month. Exciting times indeed as we approach the end of our first year as an exclusive distributor for Nespresso Business Solutions.

 
08/19/13

LYRECO ENTER INTO STRATEGIC ALLIANCE IN CHINA

Lyreco are delighted to announce a new strategic alliance with Comix (China).

 

Comix is headquartered in Shenzhen and listed on the Shenzhen Stock Exchange. The company has developed a unique business model mixing manufacturing, distribution (50 sales branches / more than 30 000 retail shops) and Business to Business contract sales. Comix is amongst the best rated stationery companies in China. The company has generated a turnover of RMB 1,5 billion (EUR 180 million) in 2012 and employs more than 3 000 people.

 

Comix have developed their contract business since 2009, consolidating 2 leading distributors in Shanghai and Beijing. With 4 branches (Beijing, Guangzhou, Shanghai, Shenzhen), the sales force of Comix now cover the main coastal cities of China. A network of 25 service centers has been recently developed to increase the service level and the proximity with its customer base. This successful strategy enables Comix to offer a market leading proposition in the Chinese contract market. The contract business unit employs 400 people and has generated a turnover of RMB 300 million (EUR 37 million) in 2012. Pushed by the win of a significant part of the State Grid contract (largest electric utilities company in the world, with potential sales for Comix above EUR 50 million), Comix forecasts are to dramatically increase sales during 2013.

 

 

“Partnering with an international workplace supplies solutions leader will be a major asset to follow our plan to develop our contract business in China”, stated David Dai, Contract Sales General Manager of Comix. “Lyreco’s international customers will be recommended one of the best service propositions in China”.

 

 

Steve Law, CEO of Lyreco declared “This partnership in China adds a major country to the global service proposition we are offering to our international customers. Lyreco’s international sales team can now confidently propose coverage in 45 countries to their customers and prospects. Comix’s partnership strengthens Lyreco unique coverage across Asia-Pacific and enables to provide our customers a solution in 11 countries in the region including the 5 largest economies (China, Japan, India, South Korea and Australia)”. “Over the last 18 months, 8 new partners have joined the Lyreco’s community of interest which increase our global footprint by 10 countries” added Ludovic Teinte, Group Development Director of Lyreco

 

 
07/22/13

Lyreco launch Facilities Management Catalogue

Lyreco are delighted to announce the launch of their new Facilities Management Catalogue.

The catalogue contains a comprehensive range of over 1,800 products all dedicated to the facilities management of your workplace. 

The catalogue includes over 160 new products including additional High Visibility clothing, Hazard Signs and Rigger and Wellington boots. Lyreco continue to review and extend the range to meet customers ongoing demands.

To view the interactive catalogue click here, or for a printed copy please contact Customer services.

 
07/22/13

Lyreco’s Sustainable Development Report 2012/2013 has now been published

Despite the challenging business climate Lyreco has continued the pursuit and strengthening of its sustainability strategy.

We consider that we have a special obligation to play a leading role in defining and supporting a truly sustainable industry whilst support our customers in their sustainable approach.

In 2012 we have made great strides in a number of initiatives such as supplier auditing, green product assessment and ongoing energy efficient programmes

To find out more about our key initiatives and achievements please click here

 
06/26/13

Nespresso HQ is a proud sponsor of the Great Place to Work 2013 European Conference and Awards

Nespresso HQ is a proud sponsor of the Great Place to Work 2013 European Conference and Awards which takes places the 27th of June in The Mansion House Dublin.

Nespresso is proud to be associated with this prestigious event where 190 of Ireland’s most successful and well renowned companies will be represented. A group of esteemed professionals and CEO’s will speak at the event from various industries and countries. It is a fantastic networking opportunity for Lyreco Nespresso Business Solutions as we try to increase brand awareness and gain a strong foothold in the marketplace.

 

This sponsorship fits perfectly with the Nespresso brand as high quality coffee and great places to work are closely interlinked. It is an area of great interest to Nespresso so much so that a report was commissioned to investigate The Relevance of Fringe Benefits for Employee Loyalty namely The Bain Report. It examined the critical correlation between a motivated workforce, employee loyalty and a company’s financial success. Not surprisingly the findings indicated that the benefit of premium coffee rated very highly in increasing loyalty and motivation. High quality coffee was among the top factors which employees regarded as key in increasing motivation and staff morale. Hence our account managers will be encouraged to leverage this sponsorship to when approaching prospects.  Guests will enjoy complimentary Nespresso coffee throughout proceedings.

 

Lyreco became the exclusive distributor for Nespresso Business Solutions in Ireland and Hungary the beginning of this year. This strategic expansion opens new perspectives and gives an additional meaning to Lyreco’s focus on workplace solutions.

Lyreco and Nespresso have a shared vision to provide customers with extremely high levels of service. The partnership also ensures that Nespresso customers can now receive their capsules and machines orders the very next day. Prior to Lyreco’s involvement customers would have had a considerable wait as all orders came directly from Nespresso. The partnership has gone from strength to strength, to date there have been 145 machines and 450,000 capsules sold.

 
06/10/13

Lyreco Celebrate Zero non conformities on ISO Audit

Lyreco are delighted to confirm that following 10 days audit we have successfully been re-certified for ISO 9001 and 14001.

During the recent audit all elements of the management systems were reviewed, both at the Head Office in Telford and a number of regional centres across the UK and Ireland.

Lyeco passed with flying colours with no non-conformities identified which is a great result for the business. 

Manel Roura QSS Manager stated “To pass the audit and re-certification with flying colours is a testament to the business and how integral ISO9001 and ISO 1004 is to our business.  We are continually looking for ways to improve our management systems and processes to ensure we are not only providing an excellent level of service to our customers but doing so in the most environmentally friendly manner”

 
05/28/13

Lyreco Launch Your Lyreco Personalised Products

Lyreco have today expanded its proposition to include best-in-class printing services provided by Xerox .

 

In conjunction Lyreco have also launched “YourLyreco”: a tool which can be found on the Lyreco webshop, and allows product customisation and online products printing.

 

Expanding Lyreco’s horizons

 

Having launched promotional product personalisation during 2012, Lyreco today announces the addition of customised print services to its product portfolio with a new solution from Xerox. The print on demand service is initially available across the UK and Ireland.

 

This high quality print service will include business cards, letterheads and  envelopes. Both promotional and printed products are now accessed through YourLyreco: a new tool located on the Lyreco webshop.

 

Carole Keane, Lyreco Marketing Director, said: “Extending our service offering to include printed material brings Lyreco closer to its vision: to provide the very best services and supply solutions to the workplace business community. Xerox is the ideal provider for Lyreco and we look forward to a relationship that will flourish in the future.”

 

Through its exclusive venture with Xerox, Lyreco now offers a fast, ecological, competitively priced service with free delivery, online validation and with a one -stop shopping solution for all the workplace needs. Taking full advantage of the tool’s ‘What you see is what you get’ interface, the service only requires users to follow a few simple steps to achieve the desired customisation.

 

Julie Hesselgrove, Group President of Communication and Marketing Services Europe at Xerox, said: “the opportunity to be the provider of a high quality print service for Lyreco is an exciting new venture for  Xerox.  Our global buying power and strategic sourcing capabilities ensures we will always deliver a best-in-class print on demand service, ideal for Lyreco’s workplace customers.  I am sure our new collaborative working with Lyreco will bring positive results for all. ”


YourLyreco: An exceptional tool for on line personalisation !

 

In order to simplify Lyreco’s new service offerings for clients, the company has designed YourLyreco: accessed directly from the Lyreco webshop, the tool is a state-of-the-art online facility to personalise promotional and printed products.

 

Not only does the tool ensure that ‘What you see is what you get’, but its streamlined and ergonomic interface saves time and promotes customer autonomy. It also allows for an online approval process, sample ordering and very clear information on price and lead times.

 

John Watson Group Marketing Director said: “YourLyreco” is a simple, easy to use, market-leading web-to-print tool that will enable customers to efficiently manage their printing needs online.”

 
05/28/13

Lyreco Announces Appointment of new Chief Operating Officer


Lyreco announces the appointment of Samuel Avenel as Chief Operating Officer (COO) of Lyreco, effective from 3rd June


Lyreco has created a new COO position, reporting to the CEO Steve Law, with the objective of strengthening the management structure and speeding up the development of the new “workplace positioning” products and services .

 

The COO will be responsible for the “commercial proposition” and will oversee Marketing, Innovation, E.business, Group Sales Support, Global Accounts as well as IS and Logistics.

 

Samuel  Avenel started his career as a Sales representative for Procter & Gamble. As his career developed, he held positions as Regional Sales Manager, Regional Director, National Sales Director, Marketing Distribution Director, Sales & Customer Service Director through such companies as P&G, Nestle, Orange and Honeywell.

 

Since 2005 he was employed in the Belron Group (Carglass/Autoglass), latterly as Managing Director Europe for the Specials Product Division. Of French origin, he has worked for a variety of international companies ,living in the UK on two separate occasions. Samuel is fluent in English, Spanish and, of course, French.

 

He will relocate to work out of Marly HQ in the coming months and he will undertake a thorough induction programme to gather a deep knowledge of the Lyreco business model and culture.

 

Lyreco is convinced Samuel will be a major asset to adapt the company to meet the challenges of the future.

 
04/17/13

Lyreco recognises excellence at its 2012 Supplier Awards

Lyreco has rewarded its top suppliers at an annual ceremony, which brings together Lyreco’s key suppliers
This event is the pinnacle of a long evaluation process put in place in order to judge the marketing and logistical performance of its suppliers.
 
Winners of the 2012 Lyreco Awards
The Awards were issued across ten categories and were handed out by Peter Hradisky, Managing Director of Lyreco in the UK and Ireland and Carole Keane, Lyreco’s Marketing Director.
This year saw the introduction of the new Workplace Supplier Award which is reflective of Lyreco’s evolvement into a Workplace Solutions Provider.
• Best Workplace Supplier: SCA Hygiene
• Best Logistics for under 35 SKU (stock keeping units): Philips Speech
• Best Logistics for above 35 SKU (stock keeping units): Turbon
• Best Marketing Campaign: Avery Dennison
• Best EOS (Electronic Office Supplies): Philips Speech
• Best Paper: Sealed Air
• Best GOP (General Office Supplies): Avery Dennison
• Most Improved Supplier: Nestlé
• Best Overall Supplier: Sealed Air

Lyreco also recognised Lee Radzki from SCA Hygiene as their Account Manager of the year.
 
Carole Keane, Lyreco’s Marketing Director said “Each year we evaluate our suppliers through our supplier performance assessment as this process enables us to identify key areas of development with our suppliers but also gives us an opportunity to recognise those suppliers who work incredibly hard to ensure our customers receive 100% satisfaction each time they place an order with Lyreco”.
 
Lyreco - core values at the heart of the selection process
Lyreco has always put ‘customer satisfaction’ at the heart of its strategy and as a result, expects the same level of commitment from its suppliers, whether that be in offering high quality products, an impeccable level of service, error-free deliveries or innovative marketing programmes, etc.
These awards represent an unrivalled opportunity to recognise suppliers for their abilities and their involvement in Lyreco’s development moving forward and reinforces the business vision and consolidates its 2013 strategy which is both ‘Customer’ and ‘Supplier’ focussed, in order to make Lyreco the international focus for the workplace provider sector.
 
01/16/13

Lyreco launches a new Green Product Assessment methodology

Lyreco announces the launch of its new industry-leading Green Products Assessment process.

The detailed and precise methodology allows customers to easily identify environmentally preferable products on the Lyreco’s webshop and catalogue with a green tree symbol.

Further information accompanies each product, detailing why Lyreco deems the product preferable for the environment, providing an unprecedented insight into the product’s impact on the environment and allowing customers to buy green in confidence.

01/16/13

LYRECO BECOMES A WORKPLACE SOLUTIONS PROVIDER

Lyreco’s new global vision for expansion is to become the single provider for all workplace needs!

 

Click the link to the PDF to find out more!

01/07/13

LYRECO ENTERED INTO STRATEGIC ALLIANCE IN BALTICS STATES

Lyreco is glad to announce the signature of a new strategic alliance with Officeday (Estonia, Latvia, Lithuania). This player is the historical leading distributor of stationery and office supplies in the Baltic States.

 

Officeday leads the office supplies distribution’s industry in the Baltic States with sales of EUR 21m in 2012. In the Baltics, the group was built up with several acquisitions (Aigas Nams –Latvia / Estonia, Tamore Finland / Estonia, Daily Service – Lithuania / Estonia). Trading under the brand “Officeday” since 2008, the new Lyreco’s partner is active in B2B contract sales to end-users and wholesale. Officeday also operates stationery retail in Lithuania with a mix of own (8) and franchise (14) stores.

 

The company employs over 200 people in its 3 operating countries and is headquartered in Riga (Latvia). Officeday is the only company to provide a pan-Baltic offer (account management, assortment, pricing) to its customers, granting the same quality of service level across the 3 different countries.

We are thrilled to enter into alliance with Lyreco and to start working in a close relationship with an international workplace supplies solutions leader in order to consolidate our local leadership”, declared Martins Cakste, CEO of Officeday Baltics. “We are confident in our ability to deliver the best service in the Baltic States to Lyreco’s international customers”.

 

 

Steve Law, CEO of Lyreco declared “after a successful year 2012 with 6 new partnerships signed, we are delighted to start 2013 by announcing a new exclusive partnership expanding our worldwide coverage to 44 countries. Officeday’s partnership strengthens our European coverage which is the widest that can be offered to customers. This agreement also enables Lyreco to be the only contract stationer to offer a full coverage from the Nordic countries to the Baltic States”.

 
12/21/12

NESPRESSO BUSINESS SOLUTIONS

Lyreco are delighted to announce Lyreco as the exclusive distributor for Nespresso Business Solutions in Ireland effective from January 1st 2013. Lyreco has signed an agreement with Nespresso Business Services for the exclusive business to business distribution of coffee machines and capsules in the Irish and Hungarian markets. This new service will be launched on January 1st 2013 through dedicated sales teams operating a similar business model to the successful operation we have in Switzerland.

Established in 1986 Nespresso are the Worldwide Market leader in the coffee capsule market. For over eight years Nespresso have been offering their exceptional coffee to their Irish Business customers directly.

Lyreco have a very successful history with Nespresso in Switzerland, where we have been the exclusive distributor for the German speaking part for the past 15 years.

The Nespresso team is made up of a Sales Manager, Gordon Thompson, who has a team of Account Managers, Niall Kerbey, Elaine O’Sullivan and Izabela Lis, and also Alison Hendy who is the dedicated Nespresso Marketing Assistant and will exclusively work on this business from January.

Nespresso Business Solutions represents yet another fantastic opportunity for Lyreco’s  strategic vision of developing more Workplace Solutions.

 
12/20/12

LYRECO STRATEGIC ALLIANCES IN TURKEY AND INDIA

Lyreco is delighted to announce two strategic alliances with Akoffice (Turkey) and
Benir e-Store Solutions (India). These two players are leading distributors of stationery and office supplies in their respective markets.

 

Established in 1974 and based in Istanbul (Turkey), the Akçay family-owned company Akoffice is the leading office supplies distributor in Turkey with sales of TRY 43.1m (EUR 18.5m) in 2011. Akoffice is active in B2B direct sale to end-users and wholesale. The company provides a national coverage to its customers and employs 154 people.

The Akçay family also operates five stationery retails in the Istanbul area under the name Kirtasiye Dunyasi (“world of stationery”).

 

“We have had regular contacts with Lyreco for several years”, declared Alper Kisa, Deputy Managing Director of Akoffice. “We are now delighted to have signed this alliance in order to service Lyreco’s international customers in Turkey. We now want to further increase our leading position in Turkey with the support and great experience of Lyreco”.

 

Founded 10 years ago and headquartered in Bangalore (India), Benir e-Store Solutions is a leading B2B office supplies dealer able to service pan-India customers through its 8 locations in Bangalore, Chennai, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Pune. In 2005, Benir e-Store Solutions was the first player in the industry to develop an exclusive online in-house store concept in India. The company generated INR 370m of turnover (EUR 5.2m) in 2011. Benir e-Store Solutions is mainly owned by Mr. Hirji Narayan Patel family and employs about 120 people.

 

Hemanshu Naik, Director of the company, stated “Our association with Lyreco has come at the right time, when Corporate India is progressing toward working with a single vendor not only across India but also globally. We are very happy to partner with Lyreco for India and strongly feel that this strategic alliance will help us strengthen our market share and also meet Lyreco’s global requirements in India. We look forward to working with Lyreco and growing together in the future”.

 

Steve Law, CEO of Lyreco declared “we are delighted to announce two new exclusive partnerships expanding our worldwide coverage to 41 countries and more importantly covering these two main markets for our global accounts in line with our strategic plan”.

 
11/20/12

Lyreco host BBC Children in Need Call Centre 16th November

Lyreco were once again privileged to be one of only a handful of call centres operating across the UK acting on behalf of the BBC as a call centre, taking telephone donations on Friday night.
 
We have enjoyed this honour for over 10 years actively participating in this fantastic fund raising event. Our staff, close family and friends donate their time into the small hours each year to ensure its success.
 
Every year, throughout the day, we host a number of activities to help raise money for the Charity. This year, we raised over £5,000 as a company through various fun activities with our employees, such as Ipad treasure hunt, cake competitions and a large raffle.
 
On the night, over 100 Lyreco staff members from across the country manned the phones with the call centre taking over £72,000 of donations and pledges on the night.
 
11/12/12

LYRECO ENERGY ASSESSMENT

Lyreco recently launched its Sustainability Policy, which is aiming to reduce emissions from the organisations activities by 20% overall by 2017.
 
Energy sources (electricity and gas) from our Headquarters, National Distribution Centre, and all Regional Distribution Centers account for 17% of the company carbon footprint.
 
To support the reduction target, Lyreco has recently set up a very comprehensive carbon reduction programme. In July 2012, Lyreco UK worked together with Briar Associates to prepare a report to identify and quantify opportunities for energy and carbon emissions reduction at the Lyreco UK Headquarters and National Distribution Centre.
 
In order to produce the report an energy survey was carried out by one of the Briar Associates assessors with the support of Lyreco’s Building Services, Facilities and the Sustainability Departments.
 
The report was prepared to deliver an energy/carbon reduction strategy for the headquarters building. To demonstrate Lyreco’s commitment to sustainability, the survey also included an assessment of the options to provide some visible sustainable measures so that visitors and staff recognise the drive and commitment of Lyreco towards sustainable development.
 
The current annual energy consumption at the Lyreco Telford site is reported in excess of 7,000,000 kWh of energy producing 3,000 tonnes of CO2. The report has identified opportunities for energy reduction in the region of 21% in consumption and CO2 emissions. Recommended actions cover reductions in many areas: lighting, heating, air conditioning, conveyors and the implementation of green energy. There are several opportunities for implementation with very low investment and staff engagement is highlighted as key in the report.
 
In the 2013 Environmental Protection plan, many of those opportunities will be included in order to meet our commitments of CO2 emission reduction within our sustainability policy “Eco-Future”.
 
To learn more about our sustainability policy please visit eco.lyreco.co.uk
 
11/12/12

LYRECO FLEET HEALTH CHECK

Lyreco’s drive on carbon emission reduction
Lyreco have recently launched its Sustainability Policy, which aims to reduce carbon emissions from the organisations activities by 20% overall by 2017.
Movement of employees or business travel accounts for 14% of Lyreco’s CO2 emissions and transport of goods (freight and deliveries) accounts for 40% of Lyreco’s total carbon footprint.
To support the reduction target, Lyreco has recently set up a comprehensive carbon reduction programme. Included in this programme, Lyreco have carried out a Fleet health check carried out by “Energy Saving Trust” to provide a baseline of emissions for the business to identify areas where further reductions may be possible. The scope of the assessment included car and van fleet.
The Fleet Health Check programme looks at vehicles up to a gross weight of 3.5 tonnes. The programme has been designed with the following aims in mind:
-          Quantify the carbon dioxide emissions and costs resulting from car fleet, staff business travel and distribution vans in vehicles weighing less than 3.5 tonnes.
-          Highlight the priority areas within a fleet operation for carbon and cost savings, benchmarking performance wherever possible against fleets in similar sectors.
The programme identifies areas of good practice in fleet management and uses the experience of many different fleet operations in order to highlight possible and practical solutions for reduction. The programmes approach to fleet management is based on three principles:
-          Source fuel efficient, fit-for-purpose vehicles
-          Efficiency from driving skills
-          Minimise mileage
Following the Fleet Health Check, Lyreco have identified the potential for annual savings of over 1000 tonnes of CO2 emissions, representing savings of 15%.
In the 2013 Environmental Protection Plan, many of the recommendations from the Fleet Health Check will be implemented in order to meet our commitments of CO2 emission reduction within our sustainability policy “Eco-Future”.
 
To learn more about our sustainability policy please visit eco.lyreco.co.uk
 
10/22/12

Lyreco Scoops Environmental Award

On 18th October 2012, Office & Workplace supplies company, Lyreco, were awarded the prestigious BOSS Federation Environmental Award in front of more than 500 guests in London from across the Stationery Industry.

The British Office Supplies & Services Industry Awards recognise and reward those in the office supplies industry who can demonstrate real excellence and successful performance of their business.

The award was received by Manel Roura Lyreco’s Quality, Safety and Sustainability Manager. He commented “We are absolutely delighted to win this award, Sustainability and the Environment have been an integral part of the Lyreco business for a number of years and we continue to develop and evolve our actions under our “Eco Future” strategy.

Dave Walmsley, Lyreco Managing Director who also attended the awards ceremony commented “I am very proud and delighted that we have been recognised within our industry as the leader in our approach to the Environment. Over a number of years Lyreco have developed what we believe to be industry leading initiatives and this award recognises our actions and achievements.”

The award has been received with great pride by all employees at Lyreco who contribute on a daily basis to ensure the company remains on target with their “Eco Future” commitments.
10/12/12

Very Lyreco People Celebrate

On Thursday 13th September 2012, Lyreco held an evening to celebrate their Very Lyreco People (VLP) in Shrewsbury, Shropshire.  
The Very Lyreco People is an exciting incentive programme run by Lyreco, challenging its Sales and Head Office Staff to be the best of the best throughout the year, cumulating with the winners being announced at Lyreco’s annual Sales Convention in Liverpool in January.
The VLP’s of 2011 were joined by Managing Director Dave Walmsley and Corporate Sales Director Phil Rigby.
Dave Walmsley commented, "at Lyreco we believe that recognising and rewarding our very best people is paramount to the future success of our business and ensuring we keep our very best people within our business".
 
10/05/12

Lyreco launch renovated Scottish Customer Service and Distribution Centre

Lyreco have today celebrated the re-opening of their Airdrie Customer Service and Distribution Centre following a £100k renovation project.
 
Renovations which include a complete modernisation of the offices and distribution centre have today been unveiled to over 80 of Lyreco’s Scottish employees and customers.
 
The centre, based on Motherwell Street in Airdrie was officially re-opened by Alex Neil, Cabinet Secretary for Health and Wellbeing and Dave Walmsley, Lyreco Managing Director.
 
Lyreco have been an employer in Scotland since 1913 and currently employ over 120 people within Sales, Customer Services and Distribution.

Alex Neil commented ““I was delighted to be invited to open Lyreco’s expanded Airdrie distribution facility. Lyreco’s commitment to Airdrie and investment in Scotland is very welcome, particular with the number of jobs which have been secured locally and across Scotland. “Lyreco is an important employer here in Airdrie so this expansion of the local site is very important for the area.”
 
Dave Walmsley, Lyreco Managing Director commented “ We are proud of our Scottish heritage and our Scotland operation is an integral part of our business.  It is imperative that we continue to invest in the service and operations within Scotland and provide first class conditions for our employees”.
 
09/04/12

NEW MANAGING DIRECTOR FOR UK AND IRELAND

Lyreco are delighted to announce the new Managing Director for the UK and Ireland Subsidiaries to succeed Dave Walmsley who will move into a senior group role within the companies head office from October.
The new MD is the current head of Lyreco CASH (Czech Republic, Austria, Slovakia, Hungary) region.
Peter Hradisky has been Managing Director of Lyreco's CASH subsidiary for the last seven years and will take over in the next few weeks.
Peter started up the CASH operations and under his guidance it has grown rapidly into an organisation employing 230 staff, winning Lyreco's 'Rising Subsidiary of the Year' award on three occasions.
 
08/06/12

Lyreco continues to support the education of children in Togo through Lyreco for Education

Lyreco and AEA are working together through Lyreco for Education.
The programme is focusing on Togo for 3 years to help with the implementation of education projects across the country. This amazing project looks to train teachers, organise awareness campaigns for parents on health issues and the importance of education for their children.  The primary aim though is to provide access to education for children who may have previously not had any form of schooling.
In 2011, across the Lyreco Group over €350K was raised by donations from employees. This money has made a huge improvement to children’s lives in Togo and so far the programme has :-
·         Built a school
·         Worked on 165 education projects within Togo, including the training of 576 teachers and 19,470 parents!
·         Developed an awareness campaign to over 1500 mothers on health and nutrition.
The Lyreco for Education project will, over the next 3 years, enable over 37,000 children to have a better access to education.
So far this year, in the UK and Ireland Lyreco employees  have raised over £14,000.  This has been raised by our employees giving their time and money to support this programme, events have included cake baking sales, corporate football event, sponsored events and much much more...
 
08/06/12

Lyreco’s Sustainable Development Report 2011/2012 has now been published

Sustainability has been at the core of Lyreco principles for many years, and since we last released our Sustainability report we have been making solid progress.
During 2011, we actively listened to our stakeholders and it became clear that we needed to be visionary in our future approach to sustainability, . This has led to our mid-term strategy “Eco Future”. The strategy sets out our vision with measurable commitments and targets for 2012-2017.
To find out more about our key initiatives and achievements please view our Sustainable Development Report.
 
07/20/12

New MD Europe

Lyreco is pleased to announce that Christophe Chambre will be the new Managing Director Europe.
 
After joining Lyreco in 1994 as a Field Sales Representative in Paris, Christophe Chambre has been promoted on many occasions, latterly holding the position of Managing Director in France.
 
With consistently excellent results and leadership to lead Lyreco French Company in a strong position, Christophe has proven that his energetic and challenging communication style and methodical manners will be strong skills for the position of Managing Director Europe.
 
07/11/12

SGS Audit 2012

SGS Quality & Environmental Management Systems audits 2012

Every year, Lyreco are audited by a worldwide and independent consultancy company (SGS), that uses ISO / International Quality & Environmental standards.

In addition to the overall evaluation, the audit helps to identify any possible opportunities for improvements across our business, which continually helps us to improve our business.
 
SGS Quality & Environmental Management Systems audits completed for 2012 with a good score
After 7 days of auditing against ISO9001 and 14001 standards across Lyreco operations in England and Ireland, SGS Audits revealed three minor non-conformances.

QSS Manager, Manel Roura, said that the values of excellence and professionalism within the organisations’ Regional (RDC) and National Distribution Centres (NDC) had shone through. He added: “Being my first audit in the company I am delighted with the result and commitment of everybody in the organisation”. Over 7 days, our auditor travelled to the NDC and Customer Service operation in Dublin and Telford and then took a full tour of the London area operations finishing at Leicester. He witnessed a huge variety of processes from waste segregation to supplier assessment, deliveries to carbon reduction projects and found much to praise.

The result is down to good system management established and consolidated over the years and an incredible passion from our employees to deliver great service all round.

SGS Auditors Comments in 2012
“This visit was conducted over a 7 day period visiting Telford, Dublin, Tottenham, Bracknell, Dartford and Leicester. All Lyreco employees interviewed during the visit were fully aware of the key business performance indicators and environmental objectives.

The focus on lost calls, response times, back order rate, guarantee claims, delivery failures, picking correction rate, non delivered ratio, returns and credit notes continues with good results.

Telford is currently at a recycling rate of 95%, this is a remarkable achievement.

I am very pleased to see the launch of a new sustainability policy at a group level and a very comprehensive environmental protection plan at the U.K. 

A management programme to reduce the amount of cardboard packaging sent to customers where there is a poor fill ratio is currently on hold at Telford. However, in Dublin, small volume orders are now packed and shipped in envelopes.

All Quality KPI’s are progressively improving in Ireland.

The new Customer Satisfaction Survey result is much easier to understand in the new format.

The visit has clearly demonstrated commitment to continuous improvement to quality, customer satisfaction and environmental responsibility.“
 
06/18/12

PDF Invoicing

Lyreco are introducing PDF invoicing!

BENEFITS

- Fast receipt of your invoice to your email
- No delay in postal system
- Store electronically
- Easy to share for authorisation
- Kinder to the environment
- FREE secure archiving service
06/18/12

New Lyreco sustainability strategy: zero landfill by the end of 2012

Partnership with Harper Adams University College lays foundations for new initiative

Lyreco have announced ambitions for its Telford site to become a zero landfill operation by the end of 2012. We have already begun laying the foundations for the initiative by developing a partnership with the Harper Adams University College in Newport, Shropshire.
 
Lyreco’s 2012 sustainability strategy is a comprehensive sustainability initiative that encompasses reducing carbon emissions, slimming down packaging processes and promoting green energy through the use of electric vehicles. It also sets a target to recycle 90% of all waste generated through its activities. Having already achieved this milestone, we have gone one step further and plan to have our Telford site as  a ‘zero landfill’ operation by the end of the year.
 
Manel Roura, Quality, Security and Sustainability Manager at Lyreco, said: “This commitment represents the expansion of Lyreco’s already comprehensive sustainability initiative. In the coming months, we aim to become a more sustainable and environmentally conscious business, and are positioning ourselves to be the supplier and employer of choice in our industry. This is the time to be visionaries, and to make a positive social and environmental impact in the community in which we work.”
 
Tonnes of food waste will be saved each year through Harper Adams Energy Limited.
 
Lyreco has taken significant steps towards becoming a zero landfill operation through Harper Adams Energy Limited (HAEL) in Newport, Shropshire.
 
HAEL ensures that Lyreco’s food waste, otherwise destined to be sent to landfill, is collected from the Lyreco Telford site and is transported to the Anaerobic Digestion (AD) plant at Harper Adams. This waste is put through the AD process, producing three tangible benefits: firstly, waste is kept from resting in landfill producing methane, secondly, energy is produced for the University College, and thirdly, the process produces digestate, an organic fertiliser used around the agricultural College.
 
Since the scheme began two months ago, Lyreco has saved just under one tonne of food waste, and is still in the process of implementing new internal recycling procedures to move beyond the waste produced by the on-site canteen kitchen. Based on the current Kg/wk, Lyreco expects to recycle an approximate total of 5.4 tonnes per year, which could increase after internal office trials.
 
James Wood, AD Plant Manager, said: “Small, community scale, renewable energy projects like this have two benefits; they provide a secure, reliable and low carbon energy supply, whilst also making use of a valuable waste resource that would otherwise be sent to landfill.” Wood’s continued: “Lyreco, as a leading stationery supplier, looked to expand its environmental statement with the inclusion of recycling food waste. We were the perfect solution. It was an easy process to invest in and one that benefits both parties.”
 
Lyreco’s Roura added: “An anaerobic digestion solution provided by a local company is the best sustainable alternative to recover waste food. I would strongly encourage other local businesses to support the scheme.”
 
05/25/12

Lyreco Supplier Awards

Lyreco has rewarded its top suppliers for 2011 at its annual ceremony, which brings together Lyreco’s key suppliers

This event is the pinnacle of a long evaluation process put in place
in order to judge the marketing and logistical performance of all suppliers.

Winners of the 2011 Lyreco Awards

The Awards were issued across eight categories and were presented by
Dave Walmlsey, Managing Director of Lyreco in the UK and Ireland and
Carole Keane, Lyreco’s Marketing Director.

 

• Best Logistics for under 35 SKU (stock keeping units): Mitsubishi Pencil

• Best Logistics for above 35 SKU (stock keeping units): Sealed Air

• Best Marketing Campaign: Bic UK Ltd

• Best EOS (Electronic Office Supplies): Energizer

• Best Paper: Sealed Air

• Best GOP (General Office Supplies): Avery Dennison

• Best Overall Supplier: Sealed Air

 

Lyreco also recognised Andrew Gilbert from Portucel as their Account Manager of the year.

 

Both Energizer and Sealed Air are now winners in their category for 2 years on the run, which is a fantastic achievement, and with Sealed Air winning 3 awards this year it is a true testament of the service they provide to Lyreco.

 

Carole Keane, Lyreco’s Marketing Director said “I am delighted with the results of the supplier performance assessment as the process enables us to identify key areas of development with our suppliers but also gives us an opportunity to recognise those suppliers that work incredibly hard to ensure our customers receive 100% satisfaction every time they place an order with Lyreco”.

 

Lyreco - core values at the heart of the selection process

Lyreco has always put ‘customer satisfaction’ at the heart of its strategy and as a result, expects the same level of commitment from its suppliers, whether that be in offering high quality products, an impeccable level of service, error-free deliveries or innovative marketing programmes, etc.

 
05/25/12

Lyreco supports 2012 Procurement Awards

Office Products Provider, Lyreco supports the “Corporate Social Responsibility (CSR) Award” at the 2012 Procurement Awards held in London on 21st May 
 
The Procurement Leaders Network is a membership-led community exclusively for executive level procurement, sourcing and supply chain management professionals.

The awards are the benchmark of procurement excellence and bring together an unrivalled global senior audience of 600 top professionals from the world's foremost organisations.

Lyreco sponsored the Corporate Social Responsibility Award for the second year running. This category recognises outstanding social, ethical, environmental, sustainable and community-centred initiatives. The judges reward the procurement team responsible for driving forward key corporate projects and the successful outcomes.
 
Dave Walmsley, Lyreco’s Managing Director said “Lyreco are delighted to support the CSR Procurement Award. CSR is a major priority for Lyreco, and it seemed a natural choice to support this award for the second year as it recognises other businesses that share our views on this highly important aspect of today’s business environment.
 
Lyreco has been highly committed to working sustainably for many years, and we have recently launched our sustainable vision – “To be the reference for sustainable Workplace Supplies Solutions”. To support this vision, Lyreco has defined a 6 year strategy across the Lyreco Group “Eco Future” and view the strategy as an effective step forward to bring consistency, transparency and a longer term perspective to our overall Sustainable Development Scheme. We continue to align to our customer’s requirements and make more demands of our suppliers in areas such as trading ethically and purchasing responsibly.

Dave Walmsley commented “Working in a sustainable way benefits employees, suppliers, manufacturers and local economies. Clarity and transparency of our strategy and actions are clear and highlight progress to all our stakeholders, customers and employees. This view is pivotal to our Corporate Responsibility Strategy”.
 
05/15/12

Lyreco retain Investors in People certification

Lyreco are delighted to announce the retention of the Investors in People certification.
 
This Investors in People Core Standard review cover the operation based in Donnington Wood in Telford and covered employees located in Wales, Ireland, Scotland and England.
 
10 points were reviewed in areas such as management and development, recognition of employee contribution and overall communication of company strategy.
 
The Investors in People auditors randomly selected 5% of Lyreco employees from across the UK business and interviewed each of them on all aspects relating to their personal development and the way the company communicates with them.
 
Sarah Renton HR Director commented “We are delighted to have retained the Investors in People accreditation. Lyreco employees are our most valued resource and paramount to the service we provide our customers and so a strong learning and development strategy is at the heart of our business”. 
 
Investors in People auditor’s overall comment was that “Lyreco clearly have a robust approach to strategic planning and have created a culture where learning is encouraged at every level, you recognise that your staff are your most valuable and valued resource.
05/15/12

Lyreco sponsor local Football Club

In the summer of last year, Lyreco took the decision to sponsor a children’s local football team in Ireland. Teams from across the Ireland submitted a pledge with the reasons why their team should be chosen.
 
We are delighted to announce that the winning team were the Orchard Celtics Children under 8’s football team in Dublin.
 
We donated €500 towards a new kit which the children are said to be delighted with their new kits which has made its debut this season.
 
Karl Lyons of Orchard Celtics commented “The kids are over the moon with their new kits, thank you to Lyreco for making this possible “.
 
05/10/12

Lyreco launches its new 6 year Sustainable Strategy

Following the successful launch of Lyreco’s sustainable strategy back in 2010 and the new website for sustainability in 2011, Lyreco are pleased to announce the launch of “ECO Future” our new 6 year Sustainability Vision and Strategy. Our vision is
“To be the reference for sustainable Workplace Supplies Solutions”
 
To support this vision, Lyreco has defined the 6 year strategy across the Lyreco Group as
“Eco Future”
 
Lyreco view this strategy as an effective step forward to bring consistency, transparency and a long terms perspective of our overall Sustainable Development Scheme.
The Eco Future strategy is made up of our vision, 3 guiding principles and 10 clear commitments made by Lyreco.
 
In addition, ambitious targets and KPI’s have been defined to ensure transparency and highlight progress to all our stakeholders, customers and employees.
 
Click here to discover to watch a video all about the Lyreco Eco Future.
 
Also available is our detailed Eco Future leaflet click here to learn all about our commitments and actions, or visit eco.lyreco.ie
 
04/16/12

Lyreco to recycle food waste

Lyreco have joined forces with Harper Adams a local college in Shropshire to reduce the amount of food waste sent to landfill from our Canteen at our Head Office in Telford.

 

Harper Adams was just one of three higher education institutions in England to have won a share of the £10 million set aside for ‘transformational’ projects under the Higher Education Funding Council for England’s Revolving Green Fund. The Anaerobic Digester plant, constructed in 2011, started generating heat and power at the end of April 2011.

 

Using farm and food waste, it is anticipated to offset campus carbon emissions more than three times over. Renewable electricity is produced from food and farm waste and provides a highly effective waste management system.

 

The waste is digested in the AD unit and recycled into a liquid fertiliser and compost, which can be used for the University College’s farm and grounds operations, reducing reliance on manufactured fertilisers.

 

Key Facts

• Creates renewable heat and electricity from waste

• Uses up to 12,000 tonnes of food waste that would otherwise have gone in to landfill

• Bacteria break down the organic matter in a tank releasing Biogas

• Biogas burnt to create heat and electricity

• Anticipated to save over 13,000 tonnes of CO2 per annum, offsetting campus carbon emissions more than three times over

• Other by-products of the process are a liquid fertiliser and compost that will be used on the college farm and grounds

 

 

All food waste created by the Lyreco Canteen and the surplus food left by employee’s meals at Lyreco's Head Office will now be segregated from the normal general waste. The food waste will collected and taken to Harper Adams Anaerobic Digester to create Biogas Energy and Digestate.

 

This is a fantastic opportunity for Lyreco to not only help the environment by reducing waste sent to landfill but our waste helps to create green energy & fuels.

 
03/15/12

Steve Law named CEO of Lyreco Group

Steve Law has worked for 20 years at the heart of Lyreco Group, previously occupying the roles of Managing Director of Lyreco WISE (UK & Ireland), as well as Zone Managing Director of its Canadian and European operations. He has acquired extensive experience within the company, and exceptional leadership skills.

His mission will be to put Lyreco’s new vision into practice long term, to strengthen the group’s international influence and to ensure that product development matches market trends.

Steve has been acting CEO for 6 months and takes up the new role immediately.

Steve considers his promotion to be a recognition of “the work accomplished together with all of Lyreco’s teams” and wishes to “continue promoting the dynamic of collective success.”
 
03/07/12

Lyreco paper ranked 3rd in europe

Lyreco are delighted to announce that Lyrecopaper ranked 3rd in the latest Opticom Paper Brand Awareness Survey.

The survey is conducted every two years in Europe. This time the survey comprised of 3000 interviews conducted in 10 European countries, France, Germany, UK, Italy, Spain, Netherlands, Belgium, Poland, Switzerland and Sweden.

The 300 interviews per country included a sample from Small Office/ Home-office users, Small/Medium size businesses and large Corporate paper users.

Lyreco were ranked 3rd behind Xerox and Navigator which are 2 strong branded papers, and have gained a place on the survey in 2009 where the Impega brand (previous own brand from Lyreco) was ranked 4th.

Lyreco received the highest score in loyalty and was amongst the top brands the interviewees thought of when questioned to name a brand of paper.

Lyreco are delighted with the results of the survey across Europe and reflects Lyreco’s strategy to provide the best quality alternative to branded products.